One of the keys to leadership I have always been taught is showing appreciation to those you are leading. I believe this is so very important to leadership, but appreciation for appreciation's sake can actually cause more harm than good.
Last week I was driving past one of my favorite restaurants, Taco Bell, and on the sign I read, "Home of the World's Best Employees". What a bold statement! The World's Best Employees? Then I thought, was this an affirmation of something these employees have heard before or was this is a sad attempt to attract new employees. Knowing the reputation Taco Bell employees have, I would venture to say the latter. But this brings up a valid point. Do we simply affirm those we're leading just because we want them to feel appreciated to get something out of them? I would say no. When we only affirm or appreciate individuals in those moments we have something to gain, we have just used our followers as pawns in a very selfish game of chess. In our attempts to move things forward we actually lose credibility and take steps backwards. I know when that's happened to me personally, rather than feeling appreciated, I experience a very shallow form of flattery. People won't follow leaders that flatter them, but they will give everything they have for leaders that appreciate them. I have two questions I want to leave you with: 1. Are you properly appreciating those your leading? 2. When you appreciate others, do you only do so when you have something to gain?
Tuesday, October 2, 2007
Yo Quiero Appreciation!
Posted by Nick at 9:39 PM
Labels: Leadership
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